This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Fifth graders were taught to use an electronic card catalog to retrieve information and materials for class assignments and leisure reading materials. Groups of 10 or 12 students were seen twice a week for periods lasting up to 30 minutes. At these sessions they were introduced to computer components, proper handling, how to log into a network…

This publication describes the results of a 1992 survey of Association of Research Libraries member libraries to determine the extent to which they are becoming virtual libraries, i.e., libraries in which computer and telecommunications technologies make access to a wide range of information resources possible. Areas covered by the survey included…