This article provides a conceptual framework for considering both the theoretical and methodological factors that underpin the successful validation of a competency framework. Drawing on educational assessment literature, this article argues that a valid competency framework relates to an interpretive judgement of the credibility of the claims…

Interactive student response systems (SRS, clickers) are used in post-secondary classrooms to enhance student engagement and learning. Their use, however, is most often limited to reviewing material with multiple choice questions. The present study examined student responses to a strategy for technology-enhanced learning within an introductory…

The increasing availability of recording technologies makes it easier to include usability testing projects in business communication courses. Usability testing is a method of discovering whether people can navigate, read, and understand a print or electronic communication well enough to achieve a particular purpose in a reasonable time frame.…