To better engage our graduate students, we asked them to describe their research strategy and challenges, helpful research support services, and their preferred venue for learning research skills. We conducted a thematic analysis and found that participants' top reported research strategies included "Research Topic Development" and…

Graduate students lament the need to achieve the proficiency necessary to competently search multiple databases for their research assignments, regularly eschewing these sources in favor of Google Scholar or some other search engine. The author conducted an anonymous survey investigating graduate student knowledge or awareness of the open-access…

Librarians are frequently asked to teach several databases in a one-shot session, despite findings suggesting that such database demonstrations do not lead to optimal student outcomes. The "ACRL Framework for Information Literacy for Higher Education" highlights the concepts of metaliteracy and metacognition. This paper investigates ways…

Investigates the search behavior of CD-ROM database users in Zagreb (Croatia) libraries: one group needed a minimum of technical assistance, and the other was completely independent. Highlights include the use of questionnaires and transaction log analysis and the need for end-user education. The questionnaire and definitions of search process…

Describes program at Pennsylvania State University Libraries designed to inform faculty and graduate students about activities of library's fee-based search service and to explain individual subscription alternatives available to microcomputer owners for running searches. Registration form, results of pre-session and post-session questionnaires,…

This report presents an American Library Association (ALA) Book Fellow's observations of schools and libraries in Sweden's Vasterbotten County in the fall of 1988. The narrative report discusses Sweden's cultural policy, comprehensive library service, library classification system, databases, audiovisual services, and education policy, as well as…

Describes how four classes of high school students were introduced to concepts and terminology of online bibliographic searching, were instructed to formulate their own search strategies, and received opportunity to observe their execution. Purpose, course description, course evaluation responses, and postcourse examination results are noted.…

This report discusses a workshop conducted by the library of San Jose State University to instruct eight students with learning disabilities (SLD) in the use of CD-ROM databases. The workshop contributors believed that CD-ROM databases could simplify research paper and homework assignments for such students. The 5-month workshop sought not only to…

This study attempted to determine if the type of training that CD-ROM patrons received had an effect on the satisfaction level of their search results by use of the survey method. Kent State University students, faculty, and patrons who used CD-ROM databases for information retrieval were asked to complete a one page (front and back) questionnaire…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Designed to introduce education students to the basic library resources in the field, this self-paced workbook assumes a basic knowledge of the library and its resources. Each section in the eight-chapter workbook discusses a particular type of reference material and sample entries are provided when appropriate. Eleven assignments (two multiple…

This document reports the results of a follow-up survey of 34 Association of Research Libraries member libraries which was conducted in 1989 to measure changes that had taken place in the administration of computer files (CF)--previously referred to as machine readable data files--since the original survey in 1984. It is noted that this survey…

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

The statistics in this report on Texas academic libraries are based on data collected and verified for the national Integrated Postsecondary Education Data System (IPEDS) by the Texas State Library. The brief introduction notes some of the advantages and disadvantages of using IPEDS data for this report, which is intended to be a comprehensive…

In this pilot study, a group of 41 "gifted and talented" juniors in high school English and social sciences classes used the menu-driven Wilsearch software to gather leads to information sources in order to complete their first major term paper. The study demonstrates that: (1) students had little difficulty in using the menu-driven…