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Direct linkSteppacher, Damian; Cannarozzo Tinoco, Maria Auxiliadora; Caten, Carla Schewengber ten; Marcon, Arthur – Studies in Higher Education, 2021
This paper proposed a valid and reliable perceived quality assessment framework of administrative services in Higher Education Institutions (HEI) in the Brazilian context. The method was in two main stages: (i) map a set of quality attributes and dimensions for administrative services in HEI, (ii) build and test the perceived quality assessment…
Descriptors: Educational Quality, Educational Improvement, College Administration, Foreign Countries
Download full textRedding, Sam; Nafziger, Dean – Building State Capacity and Productivity Center, 2013
The purpose of the state education agency (SEA) is to focus the entire education system on helping students become capable in college and career in an increasingly complex world. One of the most vexing problems facing SEAs today is how to meet increasing demands for performance while adjusting to significant resource reductions. Meeting that…
Descriptors: State Departments of Education, Career Development, College Readiness, College Preparation
Edele, Cameron – Online Submission, 2011
Developing a music program based on quality curriculum is the key to success. The purpose of my research was to explore whether teachers used curriculum for quality control in an Elementary music program. Using student questionnaires, teacher interviews, and teacher observations I found that the music curriculum in each school was different. There…
Descriptors: Elementary Education, Kindergarten, Grade 3, Grade 4
American Association for Higher Education, Washington, DC. – 1994
This volume presents descriptions of Continuous Quality Improvement (CQI) as it is being applied at 25 institutions of higher education. It offers 25 different perspectives on use of the strategic framework, and provides numerous ways to think about issues confronting campuses that decide to embrace CQI. An introduction outlines CQI's beginnings…
Descriptors: Case Studies, Colleges, Community Colleges, Educational Improvement
Haworth, Jennifer Grant; Conrad, Clifton F. – 1997
This book proposes an "engagement" theory of program quality to evaluate and improve higher education programs at all degree levels. Based on interviews with 781 participants in a national study of Masters degree programs, it focuses on the interactive roles of students, faculty, and administrators in developing high-quality programs…
Descriptors: Administrator Role, Classroom Environment, College Outcomes Assessment, Curriculum Evaluation
