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Download full textGhosh, Biswadip – Information Systems Education Journal, 2021
GlobePort, a nationwide adult-care business, offers its employees health insurance benefits using a variety of vendors. Each vendor has different medical/dental/life insurance plans with different application formalities. Two years back, GlobePort found it difficult to support all of these variations and decided to pursue business process…
Descriptors: Knowledge Management, Outsourcing, Vendors, Employees
Tsan-Ching Kang; Shin-Yuan Hung; Charlie Chen; Peter Ractham – Knowledge Management & E-Learning, 2024
Corporate knowledge becomes enterprise strategic resources for sustaining corporate competitiveness by transferring irreplaceable diversified knowledge among employees. One key challenge for enterprises is to ensure that employees mutually and effectively share knowledge. This study integrates a social exchange perspective to understand key…
Descriptors: Knowledge Level, Communication (Thought Transfer), Corporations, Competition
Direct linkDunham, Annette; Burt, Christopher – Learning Organization, 2014
Purpose: The aim of this study is to develop a psychometrically sound self-report scale of organizational memory. The scale is planned for use in future research to test the relationship between what employees know and their attitudes to passing on their knowledge. Design/methodology/approach: A total of 72 organizational memory scale items…
Descriptors: Employees, Knowledge Level, Employee Attitudes, Organizations (Groups)
