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An Identification of the Word Processing Skills and Knowledge Needed by Entry-Level Secretarial/Clerical Employees as Perceived by Members of the Local Business Community.
Tomlan, Dolores M. – 1983
In 1982-83, a study was conducted to investigate the technical skills and knowledge needed for employment in entry-level secretarial/clerical occupations in the business community of Allegheny County, Pennsylvania, and to determine the current and perceived future status of word processing approaches in local firms. A survey instrument was mailed…
Descriptors: Business Skills, Clerical Occupations, Employer Attitudes, Employment Projections