Signage represents more than directions or policies; it is informational, promotional, and sets the tone of the environment. To be effective, signage must be consistent, concise, and free of jargon and punitive language. An efficient assessment of signage should include a complete inventory of existing signage, including an analysis of the types…

Part of the Striving for Excellence program of the Utah State Library requires participating public libraries to conduct community needs assessments. This is a way for library directors and trustees to find out if the mission they have chosen and the policies they have written are still appropriate as they identify the strengths and weaknesses of…

Noting that information is needed about libraries' roles in literacy activities in terms of the outcomes, the Library Programs Office of the U.S. Department of Education awarded the Division of Library Development a grant to develop a model that would evaluate literacy activities in such a fashion. A result of this effort, this library literacy…

An evaluation of cooperative collection management among academic libraries participating in the Illinois Collection Analysis Matrix (ICAM) was conducted in March 1987 by the Illinois Association of College and Research Libraries (IACRL) and the Illinois Board of Higher Education (IBHE). Data were gathered from two questionnaires, one of which was…

Nine Canadian health libraries participated in a pilot test of the Benchmarking Tool Kit between January and April, 1998. Although the Tool Kit was designed specifically for health libraries, the content and approach are useful to other types of libraries as well. Used to its full potential, benchmarking can provide a common measuring stick to…

Discussion of library collection assessment highlights a collection analysis that was conducted in the Birmingham (Alabama) public school system during the 1990-91 school year to determine the age of the materials and whether the collection met the needs of the curriculum. Past efforts are reviewed, and the collection assessment survey and…

Presents a model that can be used to develop or expand academic library services for international students based on survey results from Ohio academic libraries. Highlights include functional barriers, including critical thinking skills; cultural barriers; and model programs, including promotional, instructional, staff development, written,…

The Vermont General Assembly mandated an evaluation of the regional library program of the Vermont State Department of Libraries. To carry out this charge, the department initiated a 14-month review of the program with three components: an internal review of library service, use, and costs; public library input derived from a detailed survey and…