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Download full textKirlin, Mary; Shulock, Nancy – Institute for Higher Education Policy, 2012
Public organizations charged with coordinating higher education institutions face a complex set of tasks. Whether coordinating institutions within one sector or across sectors, such organizations play vital roles in promoting a state's capacity for policy leadership to meet the growing need for an educated citizenry. National experts have…
Descriptors: Evaluation Utilization, Institutional Evaluation, Evaluation Methods, Stakeholders
Stewart, Robert Grisham – 1996
The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…
Descriptors: Benchmarking, College Outcomes Assessment, Decision Making, Educational Quality
