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Direct linkSteppacher, Damian; Cannarozzo Tinoco, Maria Auxiliadora; Caten, Carla Schewengber ten; Marcon, Arthur – Studies in Higher Education, 2021
This paper proposed a valid and reliable perceived quality assessment framework of administrative services in Higher Education Institutions (HEI) in the Brazilian context. The method was in two main stages: (i) map a set of quality attributes and dimensions for administrative services in HEI, (ii) build and test the perceived quality assessment…
Descriptors: Educational Quality, Educational Improvement, College Administration, Foreign Countries
Download full textLearning and Skills Development Agency, London (England). – 2002
These two documents are designed to assist governing bodies of England's further education (FE) and land-based colleges self-assess their performance and identify ways of improving their performance. Each document contains a "healthcheck" that requires approximately 30 minutes to complete and that was developed in response to informative…
Descriptors: Administrator Responsibility, Administrator Role, Board Administrator Relationship, Check Lists
National Center for Construction Education and Research, Gainesville, FL. – 2001
This document contains guidelines for the administration and accreditation of the standardized craft training process that was developed by the National Center for Construction Education and Research (NCCER) in partnership with various sectors of the construction and maintenance industries. The following are among the topics discussed in Chapters…
Descriptors: Academic Achievement, Academic Standards, Accreditation (Institutions), Accrediting Agencies
