Using consensual qualitative research methods, this qualitative study explored how nine recent graduates, all graduating within the past 7 years from an overtly social justice-oriented school psychology program, were experiencing social justice in practice. Semistructured interviews were conducted covering the following three theme areas: defining…

Anecdotal and empirical evidence indicates that mentoring can be a successful strategy for supporting professional learning, yet limited literature exists on approaches to mentoring designed specifically for academics working in higher education. The aim of this study was to create an approach to mentoring tailored to the needs of academics and…

DREAMzone is an educational intervention designed to increase higher education professionals' competency and self-efficacy for working with undocumented students. Grounded in social learning theory, we developed the DREAMer-ally instrument to investigate the effects of DREAMzone on DREAMer-ally competency and self-efficacy. Findings support the…

Leaders often find themselves encumbered by many challenges. Because of these hurdles, leaders may lose sight of their holistic wellbeing. Wellbeing is a combination of the quality and cumulative effects of work, life, health, relationships, and community. Leaders with higher levels of wellbeing are likely to be more effective, productive, and…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

This paper deals with an attempt by the Indiana University of Pennsylvania (IUP) to strive for excellence in education via a collaborative approach to administrator preparation. The approach utilizes professionals from both the university community and the local education agency in forming a training team to prepare preservice supervisors and…

Presents the findings of an evaluation of this training program for graduate teaching assistants (TAs) at the University of Illinois. Various activities of the program are described; the perceptions and judgments of departments, faculty, and TAs participating in the program are detailed; and costs involved in the program are assessed. (Author/MER)

A quantitative way of measuring peer tutor training programs and peer tutor effectiveness is presented. The evaluation of a peer group training course at Baruch College (City University of New York), for which this questionnaire was developed, is described. This measure is adaptable to most higher education peer tutoring programs. (Author/BS)

The growth and influence of the Internet have been phenomenal in the past few years. Academic librarians are faced with a new service for their clientele who, in most cases, will need instruction in order to use the Internet effectively. Many academic libraries are already providing training sessions for their users. A survey of 150 libraries was…

Addressed is the need in social work education to identify the skills required for effective practice, to develop instruments to measure these skills, and to design an approach to teach them effectively. In the first chapter, "Identifying the Worker Helping Skills," 27 communication, relationship, and problem-solving skills are described. The…

As part of a research program to identify training methods which optimize skill acquisition and retention, three studies were conducted to assess the effects of type of training, amount of practice, and guided discussion in cognitive learning strategies training programs. Undergraduate students enrolled in educational psychology courses were…

Reports results of a survey of authority control/database maintenance librarians in 151 major academic and research libraries in the United States and Canada that investigated the current state of automation change, reactions of technical services staff to changes, and methods used to train staff in the changed technology. List of surveyed…

This study compared the effectiveness of the use of computer-based training (CBT) and instructor-based training (IBT) to train teaching assistants how to use the word processing program Microsoft Word. Thirteen faculty, staff, and graduate student volunteers served as subjects and were randomly assigned to either the computer-based or…

Presents a small informal survey assessing the awareness of input styles of English-as-a-Foreign-Language teacher trainers. The survey proved to have a beneficial effect on both questioner and questioned, and enhanced trainers' self-awareness and trainer-to-trainer attitude changes. (Author/CB)

Reports on a survey of university libraries that gathered data on the effects of replacing an existing automated system with a new one, i.e., NOTIS. General library automation and management statistics are reported, changes in staffing patterns and personnel are described, changes in organizational structure are discussed, and training needs are…