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Direct linkArkenback, Charlotte; Lundin, Mona – Journal of Workplace Learning, 2023
Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…
Descriptors: Retailing, Salesmanship, Job Skills, Workplace Learning
Download full textWidén, Gunilla; Ahmad, Farhan; Nikou, Shahrokh; Ryan, Bruce; Cruickshank, Peter – Journal of Information Literacy, 2021
This paper focuses information literacy (IL) from a methodological perspective, addressing quantitative IL measures, suitable for evaluating the role of IL in supporting work activities. So far, IL in workplace contexts has mostly been studied using qualitative methods, designed for studying situational and context-dependent practices. Therefore…
Descriptors: Information Literacy, Workplace Learning, Test Construction, Evaluation Methods
Askar, Aadil – Turkish Online Journal of Educational Technology - TOJET, 2018
Advanced technology innovations have contributed to the development of learning and performance solutions in both traditional and mobile workplaces. This study observed the use of the proprietary Global Positioning System (GPS) developed by Phonenav as a performance improvement solution in a mobile workplace. Thus, the study investigated the use…
Descriptors: Educational Technology, Technology Uses in Education, Handheld Devices, Telecommunications
Labadze, Merab – European Training Foundation, 2021
The Self-reflection on Effective Learning by Fostering the use of Innovative Educational technologies (SELFIE) tool has been implemented in Georgia since 2018. In 2020 the Ministry of Education, Science, (MoES) expressed its interest in piloting the SELFIE Work-Based Learning (WBL) tool designed specifically for the WBL context in Vocational…
Descriptors: Program Descriptions, Pilot Projects, Workplace Learning, Vocational Education
