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Employers' Perspectives on Workplace Communication Skills: The Meaning of Communication Skills
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Coffelt, Tina A.; Grauman, Dale; Smith, Frances L. M. – Business and Professional Communication Quarterly, 2019
Employers provide their interpretation of the meaning of "communication skills" in this qualitative study of 22 managers. Employers understand written communication to be types of documents, a way to write, and a mode of communication. Oral communication skills mean a style of interacting, presenting, and conducting meetings. Visual…
Descriptors: Employer Attitudes, Employers, Communication Skills, Written Language