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Download full textChilders, Thomas A.; Van House, Nancy A. – 1993
This workbook explains how to define what various constituents connected with a public library want it to do and what doing these things well means in qualitative terms. The book aims to define effectiveness for the public library and to provide guidelines for assessing the library's effectiveness and communicating this to stakeholders. The eight…
Descriptors: Budgeting, Efficiency, Evaluation Methods, Evaluation Research
