Designed to provide the information and guidance required to establish and operate a workforce planning system for the library, archive, and information sector in developing countries, this manual shows how to collect, analyze, and understand information about the current state of the workforce, about its development, and about the likely future…

Discusses the nature of support staff work in research libraries, changing authority structures, and the impact of technology on job responsibilities. A study considering work complexity, supervision, evaluation criteria, control and autonomy, and job satisfaction is reported. (17 references) (EA)