In the spring of 2017, digital librarians and digital collection managers at member institutions of the Association of Research Libraries (ARL) were surveyed on practices and policies surrounding takedown requests in openly accessible digital collections. The survey collected basic demographic information surrounding the digital repositories…

Though research into academic library director leadership has established leadership skills and qualities required for success, little research has been done to establish where in their career library directors were most likely to acquire those skills and qualities. This research project surveyed academic library directors at Carnegie-designated…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

Describes the design, implementation, and practice of a personnel evaluation method (performance appraisal) at the Cambridgeshire Libraries. Findings reported include staff attitudes and perceptions of the method, and the overall effectiveness of the evaluation scheme. Various theoretical models of appraisal and practical applications in…

Professional librarians working in public libraries are generally evaluated in a number of ways, including standardized forms. By collecting and studying these forms, it was proposed that certain management traits and behaviors could be identified and compared. A total of 115 libraries serving municipalities with populations of more than 50,000…

A personnel appraisal tool was developed at the Iowa State University Library for professionals supervised by the Assistant Director for Technical Services and the Head of the Monographs Department, to evaluate both their supervisors' performance and the appraisal review as an educational tool to improve administrator performance. A Technical…

Presents W. Edwards Deming's Total Quality Management method and advocates its adoption in libraries. The 14 points that form the basis of Deming's philosophy are discussed in the context of the library setting. A flow chart of the reference process and user survey questions are included. (MES)

Effective management and the importance of feedback in relation to improvement are becoming critical issues for libraries. Upward appraisal evaluates managers' performance based on input from their staff, rather than the traditional top-down evaluation format in which a manager is evaluated solely by their superior. This paper discusses the…

Public access needs for libraries of all types are assessed and plans of action to meet these needs are presented in this update of the Texas State Library's five year plan. Objectives for the next five years center around development of library services for the general public, the disadvantaged, the handicapped, and for institutions. In addition,…

One section of a spring 1979 Systems and Procedures Exchange Center (SPEC) survey on communication in Association of Research Libraries (ARL) institutions examined how members exchange information with external groups including the university administration, faculty, users, support groups, other libraries, and the profession in general. According…

Investigates strong points and shortcomings of peer and student evaluation of library faculty. Examples of evaluation plans in use at various university libraries are cited, and the instrument used at Southern University-Carbondale's library is examined. A copy of the two-page evaluation form is appended. (CWM)

This SPEC Kit and Flyer focus on performance evaluation of library directors. The survey, included in the SPEC Kit, was sent to all 121 Association of Research Libraries (ARL) directors; 76 directors (63%) responded. The survey asked about factual attributes of director review processes, including frequency of review cycles, participants, and…

An evaluation of cooperative collection management among academic libraries participating in the Illinois Collection Analysis Matrix (ICAM) was conducted in March 1987 by the Illinois Association of College and Research Libraries (IACRL) and the Illinois Board of Higher Education (IBHE). Data were gathered from two questionnaires, one of which was…

A March 1985 survey of members of the Association of Research Libraries (ARL) netted 63 responses on 4 topics related to gifts and exchange programs: organizational change, the use of automation, changes in priorities, and the impact of the Tax Reform Act of 1984. Comments throughout the responses reflect that materials collected through gifts and…

This workbook explains how to define what various constituents connected with a public library want it to do and what doing these things well means in qualitative terms. The book aims to define effectiveness for the public library and to provide guidelines for assessing the library's effectiveness and communicating this to stakeholders. The eight…