This resource was designed to be used by individuals and groups as an ongoing reflection tool. Inclusion is not a one-size-fits-all concept, nor a complete-and-move-on challenge. The checklist and supporting resources are meant to help individual libraries evaluate current services as well as plan for the future. Ultimately, changes and…

In 2013, The Andrew W. Mellon Foundation awarded a group of seven librarians from the Research Library Leadership Fellows program of the Association of Research Libraries (ARL) a planning grant to examine the center of excellence (CoE) model for information services. Used in a variety of industries, CoEs are designed to attract the most talented…

Studies about diversity initiatives in academic libraries have primarily focused on large research libraries. But what kinds of diversity work occur at smaller libraries? This study examines the status of diversity initiatives, especially those aimed at students, at national liberal arts college libraries. Results from a survey of library…

The effectiveness of the Management Review and Analysis Program (MRAP) of the Association of Research Libraries, an "assisted self study" involving administrators, librarians, and staff in an internal study of management procedures and practices, was evaluated in 1976/77 by research measuring its impact on 22 participating academic and…

In January 1972, the Kentucky-Ohio-Michigan Regional Medical Library Network initiated an extramural program with a coordinator at each of its participating libraries to function as liaison between the network and basic units. Data collection devices were developed in order to evaluate the program in terms of its ability to foster responsible…

These criteria were designed to be used by school administrators, professional staff, and community representatives to assess school library programs and to provide a basis for establishing goals. In addition, information generated by the criteria might be used for the validation of exemplary programs and promising practices; self-appraisal; the…

An evaluation of cooperative collection management among academic libraries participating in the Illinois Collection Analysis Matrix (ICAM) was conducted in March 1987 by the Illinois Association of College and Research Libraries (IACRL) and the Illinois Board of Higher Education (IBHE). Data were gathered from two questionnaires, one of which was…

This study reports findings from a survey of U.S. and Canadian medical libraries belonging to the Association of Academic Health Sciences Library Directors (AAHSLD). Conducted in the spring of 1990 and funded by AAHSLD, the survey had the two primary purposes of assessing the use of the AAHSLD "Annual Statistics" in providing data for decision…

These standards describe the purposes and services, (including administrative, financial, and evaluative elements) of effective learning resources programs (LRPs), and outline the development of a single integrated service concerned with the improvement of instruction. An introductory section describes the roles, objectives, and purposes of LRPs…

Describes process by which reference service standards were developed at a university medical library and their impact on the evaluation of work of librarians. Highlights include establishment of preliminary criteria, literature review, reference service standards, performance evaluation, peer review, and staff development. Checklist of reference…

In 1988, with funding from the U.S. Department of Education, a research team from the School of Library and Information Science at Indiana University began a study of the origin, development, and diffusion of the Public Library Association's (PLA) planning and evaluation manuals. The study was intended to add to the general understanding of the…

The introduction to this Systems and Procedures Exchange Center (SPEC) kit explains the Conspectus method, which was developed in 1980 by the Research Libraries Group (RLG) as a means of systematically and qualitatively evaluating large library collections. The discussion considers advantages and disadvantages of this tool, which evaluates past…

Because the types of support services provided by college and university learning resources programs change and evolve as the result of new and emerging technologies, so must the standards by which institutions measure the effectiveness of their support services. This edition builds upon standards described in the first edition and includes an…