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Peer reviewedCondic, Kristine Salomon; Lepkowski, Frank J. – RQ, 1994
Describes a survey of academic librarians that investigated issues relating to CD-ROM indexes, including print index cancellations; cost versus other factors in cancellations; database vendors' charging structure; CD-ROM durability; student preference for CD-ROM over print; and effective use without librarian assistance. (22 references) (LRW)
Descriptors: Academic Libraries, Costs, Databases, Higher Education
PDF pending restorationHammond, Carol, Ed. – 1991
The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…
Descriptors: Academic Libraries, Course Integrated Library Instruction, Databases, Government Publications
