A multiple methods study was conducted over three academic terms during the 2015 fiscal year at Santa Clara University Library to assess the impact and value of overnight library hours. A survey was conducted after midnight during times the Library was open 24 hours, five days a week (24/5), the last two weeks of the quarter. The survey was…

As libraries respond to new teaching and research practices in the twenty-first century, it is important to consider how to advertise library services. Users are often surprised to learn about the varied expertise of library staff and the many services the staff provides. To investigate this issue, the author designed a study to identify a more…

Many academic librarians in the state of New Jersey (NJ) have successfully integrated information literacy (IL) into the curriculum using the ACRL IL Competency Standards for Higher Education ("Standards"). These "Standards" formed the underpinnings of IL curriculum mapping and assessment plans, and have been adopted by…

This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…

As new technologies, changing patron needs, and fluctuations in funding continue to affect libraries of all types and sizes, library administrators and managers realize the need to reevaluate the structure and staffing of their organizations. This book prescribes the steps for moving from traditional to renewed library, including planning,…

Case studies of six public libraries that have adopted the concept of long range, community-based planning were conducted to explore what actually happens in natural settings as public libraries implement long range planning, and to document the differences that exist among these settings in process, goals, implementation, participant perceptions,…

This report summarizes the American Memory User Evaluation conducted during 1991-1993 in over 40 locations around the United States. The findings are based on 1800 user questionnaires, 120 user interviews, and more than 40 site visits by Library staff. American Memory describes the concept of providing electronic versions of selected Library of…

This report presents the results of a 1996 survey of library users at the Lupton Library at the University of Tennessee/Chattanooga that was designed to determine the needs of library clientele, identify areas of strength, and establish goals for the future. Comments of the faculty are reported related to staff, materials, computers, facilities,…

During 1993-94 the University Libraries of the University of Tennessee, Knoxville, began formal needs assessment to collect data that reflect the information needs of university students, faculty, and staff. The program was implemented by a Needs Assessment Coordinating Group, an assessment consultant, and staff members. Data from the…

The long range plan provides for the orderly establishment and expansion of programs needed to carry out the objectives of the Texas State Library. The following five major development goals were identified for the 1994-1997 period: (1) improve library services and increase library resources through financial support; (2) make materials and…