This evaluative study reports on the first year of operation of the audiovisual resources center in the Brownless Medical Library of the University of Melbourne. During a representative week in each of three terms in 1978, every user of the center was requested to complete a comprehensive questionnaire. In addition, a staff questionnaire was…

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…

Conducted prior to the building of a new central library, this study was designed to assess the need for children's library services in downtown Sacramento. The development of a profile of the community environment and general characteristics of the population through the use of secondary sources is described; the assessment of family needs and…

Based on responses to a survey of Association of Research Libraries (ARL) members in March 1988, this Systems and Procedures Exchange Center (SPEC) flyer and kit are designed to assist administrators of large academic libraries in the selection of useful methods of conducting user surveys for particular library concerns. The flyer provides a brief…

This study reports findings from a survey of U.S. and Canadian medical libraries belonging to the Association of Academic Health Sciences Library Directors (AAHSLD). Conducted in the spring of 1990 and funded by AAHSLD, the survey had the two primary purposes of assessing the use of the AAHSLD "Annual Statistics" in providing data for decision…

This analysis of an affluent, well educated, family community and its library by a professional consulting organization used statistical and budget data, public meetings, and surveys of citizens, library users, and staff to determine the library needs of the community and to develop a plan for improved library services. Questionnaires were…

This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…

This guide from the Public Libraries Association (PLA) describes a planning process to be used by individual library systems to establish their own standards appropriate to local conditions and needs; design strategies to reach those needs; and inaugurate a planning cycle that involves continuous monitoring of progress and regular adjustment of…

The results of three surveys conducted in 1983--one of Texas Tech University students, one of the library staff, and one of faculty members--indicated that all three populations surveyed agreed that the library should provide bibliographic instruction for students. Preliminary profiles of user needs were developed on the basis of responses to the…

The results of two surveys, designed to provide data for use in the planning of a new library at San Jose State University, include student and faculty perceptions of the adequacy of present library services in fulfilling research and information needs. Specific areas investigated are hours and security, reference and information services, library…

This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

This comprehensive evaluation report is based on site visits to 13 adult and 8 juvenile correctional centers and interviews with library staff, prison staff, and residents in 1982. An introduction presents a historical overview of library services to Illinois correctional institutions, a literature review, and a discussion of the methodology of…

This report documents an investigation which was conducted to determine how the University of California, Santa Barbara (UCSB) Library can best use its facilities, space, and equipment to meet the needs of users; provide a safe, comfortable workplace for staff; and house and protect its collections. The task force methodology is described, and…

This study investigated four general areas of concern at the University of California, Santa Barbara (UCSB) Library: (1) the characteristics of the library's present and future user population and the identification of its needs; (2) the role and program configuration of user education in the future; (3) methods for increasing user awareness of…

This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is…