Effective management and the importance of feedback in relation to improvement are becoming critical issues for libraries. Upward appraisal evaluates managers' performance based on input from their staff, rather than the traditional top-down evaluation format in which a manager is evaluated solely by their superior. This paper discusses the…

This primer for Mississippi school librarians is designed for use as a planning guide by teachers, librarians, administrators, and supervisors involved in developing school library programs. The ten chapters of the bulletin cover: philosophy of the school library; standards; school library facilities; library collection development, including…

In July 1982, 10 member libraries of the Association of Research Libraries (ARL) were surveyed to obtain information on their existing budget practices. Libraries participating in the study were the University of California, Santa Barbara; University of Chicago; University of Colorado; University of Florida; Iowa State University; Notre Dame…

This guide from the Public Libraries Association (PLA) describes a planning process to be used by individual library systems to establish their own standards appropriate to local conditions and needs; design strategies to reach those needs; and inaugurate a planning cycle that involves continuous monitoring of progress and regular adjustment of…

Describes process by which reference service standards were developed at a university medical library and their impact on the evaluation of work of librarians. Highlights include establishment of preliminary criteria, literature review, reference service standards, performance evaluation, peer review, and staff development. Checklist of reference…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

This Systems and Procedures Evaluation Center (SPEC) kit is based on information and documents submitted by 15 Association of Research Library (ARL) member libraries in response to an August 1986 questionnaire mailed to 19 ARL libraries selected on the basis of their size, level of automation, and organizational structure of copy cataloging. A…

This guide is designed to help school library media specialists in establishing a media center or to provide new ideas for existing centers. The first section presents media selection information, including sources for ordering; selection guidelines; suggestions for analyzing children's materials for sexism and racism; evaluation criteria (for…

The need for new standards has arisen in Florida public libraries as a result of the library profession's shift from quantitative, input-based standards to qualitative, output-based standards to measure library performance and excellence. The standards in this document were developed after over 100 participants identified subjects to be addressed…

This new publication, which replaces A Primer for Mississippi School Librarians published in 1967, is designed for use in planning, implementing, and evaluating school library media programs. For the administrator, there are competencies which must be met to develop the library media program as an integral part of the total instructional program.…

In compliance with legislation enacted by New York State in 1981, a manual of recommendations and standards for hospital libraries was developed (1) to assist in assessment of the quality of hospital library services; (2) to enable measurement of the improvement in individual institutions; and (3) to be used as criteria in the administration of…

This resource guide is designed to assist local schools in South Dakota to evaluate and improve their library media programs. The information provided is non-regulatory in nature (with the exception of information from the "Administrative Rules of South Dakota"), and represents a foundation for building a quality library media program.…

Designed for use by Utah elementary and secondary schools, this manual includes a statement of purpose for school library media programs which outlines the critical components and functions of a successful program. Guidelines cover the following areas: competencies desirable for an effective school media specialist; library media center staffing…

The Long Range Plan was prepared to satisfy requirements of the Library Services Construction Act (LSCA) and to guide the Texas State Library and Archives Commission in the fulfillment of its statutory mission. The plan provides a framework for the establishment or expansion of programs to carry out the purposes mandated by the state and federal…

Developed to promote excellence in Ohio's school libraries, this document is designed to: (1) provide a rationale for integration of the school library into the total education program; (2) delineate the dimensions of service of a dynamic K-12 library program; (3) identify essential components of an effective K-12 library program; (4) provide a…