Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

A survey of 133 academic libraries reveals that most make online bibliographic retrieval services available to off-campus clients at prices higher than those charged to primary patrons. Extra charges are not inconsequential, being approximately $15/search or 38 percent of search costs. Eight references, questionnaire, and list of online vendors…

Describes the scope, objectives, and status of a study of user responses to public online catalogs conducted in 1982 with Council on Library Resources (CLR) funding. The framework for evaluating the user-catalog interface, data collection, and questionnaire content are discussed, and a copy of the survey questionnaire is appended. (Author/JL)

In order to ascertain what data elements should commonly be considered in the development of a meaningful procedure for recording and analyzing library reference transaction data for planning purposes, a comparison was made between the development, use, and results of surveys designed and tested at the University of Nebraska at Omaha (UNO) and the…

This report describes the pilot data collections and post-questionnaire interview activities of the Council on Library Resources (CLR)/Online Computer Library Center (OCLC) Online Public Access Project. The background of the project is briefly described, the purpose and adminstration of the post-questionnaire interviews are outlined, and pilot…

A survey of 301 Illinois special libraries was conducted in 1982 to determine the number and type of statistics collected by these libraries and the ways in which these data are used. The mean number of statistics collected was reported as 10, including both technical and public service measures. Measures kept regularly by at least 50% of the…

Focused on the development of definitions and guidelines for management statistics, this Systems and Procedures Exchange Center (SPEC) kit is based on the responses of 91 academic members of the Association of Research Libraries (ARL) to a survey investigating their internal uses of statistics, external statistics reporting, and tools for…

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to document how ARL member libraries are collecting, using, and modifying their data on reference service transactions. A total of 74 of 124 ARL member libraries responded to the survey. A…

A survey of academic reference librarians in North Carolina provided data for an examination of differences in survey administration on paper and the World Wide Web. Research via the Internet is becoming more attractive for many researchers, but the effects of this medium upon research outcomes have been little explored. This study examined in…

This report presents data, describing mostly on-site institutional resources, from the 118 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1986-87 fiscal year. The following information is included in the document: (1) ARL library data tables reflecting data on collections,…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…

This report is the result of a project which analyzed the current collection of statistics from academic, public, and school libraries by the National Center for Education Statistics (NCES) and by state agencies and prepared recommendations for a more efficient and effective national data collection system. Current data collection methods are…

This report presents consultants' recommendations for the statewide collection and entry in the OCLC database of bibliographic data on New York state newspapers as part of a national United States newspaper cataloging project. The consulting team was asked to focus principally on two activities: first, the newspaper collection of the New York…

This report involved a survey of 199 postsecondary institutions in Canada to determine how many universities and colleges provide some type of library support for their off-campus and distance-education students; and to tabulate and compare the types of library support provided by those institutions. The report contains narrative, a series of 21…

Concerned with increasing the accessibility of the collection of the Engineering/Math Sciences (EMS) Library at the University of California at Los Angeles through the use of self guidance systems, this practical study focused on the problem context, general library guides, and library signage in reviewing the literature, and conducted a survey of…