Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…

The complete process of initiating and monitoring an evaluation program is presented, noting that the ability to assess the performance of administrators and implement programs to enhance their skills and abilities is essential to the effective management of higher learning institutions. Such field tested resources as evaluation forms, performance…

This practicum project investigated the management of substitute staff at a workplace day care center in Ontario, Canada. Although the center was a locally noted "model" facility, an increase in the use of substitute staff raised concerns about consistency and quality of care. A 10-week management plan was implemented which involved: (1)…

Abilities or competences that ensure effective managerial performance were studied, and a model of effective managerial performance was developed. Performance, perceptions, and careering and professional development of 103 women managers and executives from 53 Milwaukee private corporations were described using a recently developed performance…

This is the third module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. Module 3 focuses on the actual performance review process. The first part outlines requirements for constructing objective, workable employee development plans, in particular factors resulting in…

This is the second module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. Module 2 concentrates on different methods of performance evaluation, including essay, ranking, forced distribution, nonanchored rating scale, weighted checklist, forced choice, critical…

This is the first module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. It also contains an introductory manual with general information pertaining to all four modules in addition to specific outlines and objectives for each of the modules. Module 1 overviews the…

This is the fourth module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. Module 4 addresses employee feedback and counseling aspects of performance evaluation. Primary emphasis is on use of performance reviews as employee development tools. Two related content areas…