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Peer reviewedMostert, D. N. J.; And Others – Information Processing and Management, 1989
Describes a simplified process that can be used by computer departments in businesses to measure fulfillment of user requirements, with emphasis on practical interpretation and usefulness of results. The methodology is based on a set of minimum criteria determined by the organizational environment. An example using a spreadsheet implementation is…
Descriptors: Automation, Business, Evaluation Criteria, Guidelines
Download full textGorman, Kathleen – 1987
This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…
Descriptors: Academic Libraries, Computer Networks, Databases, Evaluation Methods
