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Cochrane, Pauline (Atherton) – 1981
This report summarizes a study which gathered data on 80 presearch interviews in seven medical libraries in order (1) to identify the verbal and nonverbal behaviors that facilitate, maintain, or impede information exchange in interviews between search intermediaries and library users requesting computer-based literature searches; (2) to identify…
Descriptors: Information Retrieval, Information Seeking, Interviews, Librarians