The purpose of study was to examine how frontline employees make sense of a planned organizational change. The voices of frontline employees, the group of employees responsible for making the product or delivering the service, have frequently been ignored or neglected during planned change efforts. In this study, attention was focused on the…

Purpose: The purpose of the study is to examine the impact of human resource development (HRD) interventions on organizational effectiveness by means of employee competencies which are built by some of the selected HRD interventions. Design/methodology/approach: An integrated research model has been developed by combining the principal factors…

The study set out to examine intentions to engage in counselling among at-risk Irish government employees and the differential utility of two alternative theory of planned behaviour (TPB) models of behaviour to explain intentions to participate in counselling. Individuals (N = 259) employed in a front-line, at-risk occupation for the Irish…

In 2004, a large Midwest hospital was losing money, patients, employees, and physicians. A business consultant was hired to engage key employees in a process to improve the quality and efficiency of patient care. The improvement was negligible after the first year, so a 3-man consultancy was added in 2005 to engage all employees in an educational…

This document reports on the content model of the Occupational Information Network (O*NET), which is intended to replace the "Dictionary of Occupational Titles." The following chapters are included: "Introduction" (Michael D. Mumford and Norman G. Peterson); "Content Model" (Michael D. Mumford and Norman G. Peterson);…