The principle-based approach is at the heart of the inspection philosophy of the Netherlands Inspectorate of Education. In this paper, we present the results of complementary qualitative and quantitative studies analysing the impact of this approach. In the first study, we apply a system dynamics approach to provide insight on the impact of the…

A study was conducted to determine whether the strategies and tactics employed in the implementation and continuation of well-established honors programs at selected community colleges followed the five stages that Martorana and Kuhns identified as phases in the life cycle of academic innovation (i.e., exploration, formulation, trial, refinement,…

Texas A&M University's Evans Library conducted a survey (SERVQUAL) to measure service quality in terms of tangibles (appearance of facilities, equipment, personnel, and communication materials), reliability, responsiveness, assurance, and empathy. Discrepancies between expectations and perceptions were found in reliability, responsiveness,…

This workbook explains how to define what various constituents connected with a public library want it to do and what doing these things well means in qualitative terms. The book aims to define effectiveness for the public library and to provide guidelines for assessing the library's effectiveness and communicating this to stakeholders. The eight…

This manual is designed to help staff, administrators, and advisory councils evaluate the effectiveness of their community school programs. The development of questionnaires to be used in the Salem, Oregon community schools is described, and applications of the six-component evaluation model are briefly discussed. The bulk of this document…

The current success and acceptability of the Design for School Excellence (DSE) in the Cincinnati (Ohio) Public Schools is due largely to the seriousness in which the Board of Education and the Superintendent communicated with school employees and the entire community in planning the final outcome of this program. From the original suggestion of a…

School culture has recently emerged as a framework for the study and interpretation of the structure and development of schools. This paper reviews a work culture productivity model and reports the development of a culture instrument. The use of second-order component analysis shows areas of generalization across primary factors. The School Work…

In the design and implementation of the Council on Postsecondary Accreditation's (COPA) Project to Develop Evaluative Criteria and Procedures for the Accreditation of Nontraditional Education, a taxonomy for the classification and determination of the nature of nontraditional institutions has been developed. The objective of the study was to…