Purpose: This study aims to examine the influence of relational capital quality on client loyalty, comprising both behavioral and attitudinal, in the pharmaceutical industry of Pakistan. Design/methodology/approach: The partial least squares technique is used to test the relationship using a sample of 111 pharmaceutical firms. We applied a…

Online purposive samples have unknown biases and may not strictly be used to make inferences about wider populations, yet such inferences continue to occur. We compared the demographic and drug use characteristics of Australian ecstasy users from a probability (National Drug Strategy Household Survey, n = 726) and purposive sample (online survey…

This monograph covers the theory, application, and interpretation of both descriptive and inferential statistical techniques in institutional research. Each chapter opens with a hypothetical case study, which is used to illustrate the application of one or more statistical procedures to typical research questions. Chapter 2 covers the comparison…