Workplace bullying refers to the aggressive behavior and mistreatment towards an employee from peers and/or superiors. When this behavior takes place frequently and for long duration, it causes a high level of stress in the employee, in turn causing direct and indirect damage to the organization. The COVID-19 pandemic precipitated a massive shift…

During COVID-19, many schools in the United States restrict parent visits and parent-teacher face-to-face meetings. Consequently, teachers and parents rely on digital technologies to communicate and build partnerships. Yet, little is known about their perceived experiences with digital communication. To contribute knowledge to this area, this…

This study explores the discursive practices the researcher utilizes during recurring asynchronous writing consultations to engender mutually adjusted and context-driven interactions meaningful to writers' development during virtual tutoring. While earlier studies have critiqued asynchronous tutoring for its inability to efficiently promote the…

The purpose of this research was to identify students' views on the use of WhatsApp in an online postgraduate course at a South African Open Distance eLearning institution during the COVID-19 pandemic. During this time, lecturers and students relied on their mobile devices to communicate using different tools, including WhatsApp. Although it is a…

Mathematics and statistics support (MSS) plays an important role at many universities. Typically, support has been provided in person, but during the COVID-19 pandemic, online provision was required. This paper reports on a scoping study comparing how support services changed during the pandemic at institutions in Germany and Great Britain &…

The COVID-19 pandemic forced organizations into rapid transition to virtual workplace settings. Librarians at the University of South Florida conducted a study to discover trends in team communication dynamics among academic librarians working remotely during this period. This study was motivated by a desire to gauge the perceived degree of…

This phenomenological study addressed perceptions of virtual sorority recruitment and was conducted at a large, public university in the Midwestern United States. Data was gathered through interviews using a criterion sampling method in place for this study. Study participants fell into one of the following categories: new members, general…

The COVID-19 pandemic has required new marketing strategies for leveraging brand equity among Higher Education Institutions. Previous research has uncovered the impact of electronic word of mouth in the Higher Education Institutions' service industry, so this research extends our knowledge of the effects of electronic word of mouth on Higher…

Purpose: The objective of the study was to explore which COVID-19 teaching and learning methods, that enhanced accounting students' learning experience, should be applied at a residential university after the pandemic. Design/methodology/approach: A qualitative exploratory approach within an interpretive paradigm was applied. A total of 15…

Maintaining your research team's productivity during the COVID-19 era can be a challenge. Developing new strategies to mentor your research trainees in remote work environments will not only support research productivity and progress toward degree, but also help to keep your mentees' academic and research careers on track. We describe a three-step…

This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…

Stress has been ranked among the prevalent definitions in education where teachers' time-limited duties, heavy workload, examinations, and potential administrative tasks are concerned and discussed. Particularly with the pandemic, some stress factors (or stressors), such as the sudden transition to online settings with an intense use of…

The COVID-19 pandemic has forced most universities to shift from traditional face-to-face teaching to remote learning. This sudden transition has presented numerous challenges for institutions that were unaccustomed to remote work, particularly in the context of senior design projects in engineering. Therefore, this study aimed to identify the…

School and district leaders are challenged to communicate with transparency and positivity with families and communities; however, over the past decade, social media has become an important avenue for communication. An appropriate use of social media can be a delicate endeavor, as errors in use or negative reactions can become a flashpoint. This…

COVID-19 has changed the landscape of education forever. Online education has become the new normal for many graduate students with the pandemic outbreak. While online education is more cost-effective, there is little research on how online education has impacted graduate students academically. This study aimed to assess graduate students'…