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Raubenolt, Amy – Journal of Research Administration, 2016
In May 2016, the office of Finance and Sponsored Projects at The Research Institute at Nationwide Children's Hospital conducted a 5-day design sprint session to re-evaluate and redesign a flawed final reporting process within the department. The department sprint was modeled after the design sprint sessions that occur routinely in software…
Descriptors: Problem Solving, Hospitals, Cooperation, Research Reports
Matier, Michael W.; Larson, Oscar W., III – 1995
Total quality management (TQM) was employed to improve the collection, storage, and use of racial/ethnic information at Cornell University. The initiative began with the task of standardizing ethnic codes across a number of university systems. The project to improve race/ethnicity reporting was undertaken by a team representing various university…
Descriptors: Administrative Problems, College Students, Data Collection, Ethnicity