Program evaluation is rapidly becoming the norm in higher education and this includes disability services. Postsecondary institutions increasingly encourage disability service programs to demonstrate accountability specified through appropriate benchmarks. However, professionals in disability service offices typically report that while they…

This article describes how to design program assessment for mathematics departments, in two-year and four-year colleges across the Midwest, based on a set of components that was generated from a Delphi survey. An example is provided to illustrate how this was done at a small four-year college. There is an alignment between these components and a…

The "Survey of Undergraduate Alumni" and the "Survey of Graduate Alumni" for the Department of Health Education at San Francisco State University (California) were developed and evaluated. The surveys were intended to measure alumni satisfaction with the programs in health education. Using a modified Delphi technique, a group…

This final report describes results of a planning grant for the "Flashlight" project, an effort to develop, test, and disseminate evaluation procedures that a postsecondary institution or department could use to periodically assess its evolving educational strategies, in particular strategies supported by use of computing, video, and…