This study evaluates user satisfaction and the cost effectiveness of the use of computer systems in the Braille and Talking Book Program of the Ohio Regional Libraries for the Blind and Physically Handicapped, and makes recommendations for patterns of service and funding. This report provides an executive summary as well as a 3-part presentation…

The Vermont General Assembly mandated an evaluation of the regional library program of the Vermont State Department of Libraries. To carry out this charge, the department initiated a 14-month review of the program with three components: an internal review of library service, use, and costs; public library input derived from a detailed survey and…