Eight years of data from Grand Valley State University Libraries show a positive correlation between in-class library instruction and student reenrollment the following fall semester. Using consistent statistical methods over time, controlling for confounding factors, and using a large population (N>16,000 annually) and strict protocols that…

This action research study explores first-year students' conceptions of the research process, with a focus on which aspects students find most challenging and how this information can guide stakeholders in developing curricular or service-based interventions. To gather student reflections on the research process, researchers assigned and collected…

This case study discusses an assessment project in which a rubric was used to evaluate information literacy (IL) skills as reflected in undergraduate students' research papers. Subsequent analysis sought relationships between the students' IL skills and their contact with the library through various channels. The project proved far longer and more…

Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

Describes an information search process based on Kuhlthau's model that was used to teach bibliographic research to ninth grade students. A research test to ensure that students are familiar with basic library skills is presented, forms for helping students narrow the topic and evaluate materials are provided, and a research process checklist is…

This publication is designed as a guide for libraries that have elected to undertake a formal study of preservation needs in preparation for planning and implementing programs to meet those needs. The manual is divided into four sections. The first section (Chapters 1-2) provides an overview and orients the reader to the planning process. The next…

Describes the goals, planning, implementation, and assessment of a term paper clinic for undergraduates conducted by Master of Library Science students and provides recommendations for similar undertakings. The results of a participant survey, including how students heard of the course and their impressions of it, are presented. A copy of the…