The linguistic dynamics within a workplace play a pivotal role in shaping the organizational milieu, thereby significantly influencing the overall success or failure of the organization. Consequently, this investigation was crafted to scrutinize the impact of various linguistic elements, such as directive communication, empathetic discourse,…

The Eastern Economic Corridor (EEC) is a promising project which aims to elevate the living standards of the Thai people. Large numbers of skilled workers with a good command of the English language are urgently needed. The present study aims to examine the English proficiency of Thai employees and explore the expectations of employers in the EEC.…

The study is focused on the analysis of business English bachelor's study programs provided by Czech universities, and the self-perceived strengths and weaknesses of the program graduates in practice and their employer's requirements and evaluations. A qualitative-quantitative analysis of the data was done using three research methods: content…

This study examines the perceptions of employers, university authorities, English teachers and students concerning needs to promote English achievement in a Mexican university. By drawing on data collected from focus groups and questionnaires, the evidence suggests that there are several needs which hinder the attainment of English objectives in…

With the goal of enhancing the competitiveness of students in the workplace, nearly two-thirds of technical universities in Taiwan have adopted a variety of standardized English proficiency tests as exit requirements, including the widespread use of TOEIC. However, employers still name "insufficient English proficiency" as one of the…

Background: This study investigates the social impact of a policy requiring university graduates to pass an English proficiency test by examining the consequences of test use in the workplace in Taiwan. Methods: Interviews were conducted with 19 business people in charge of recruiting potential employees in 17 industries across Taiwan. All these…

Purpose: This paper aims to explore the challenges facing Irish organisations in the training and development of non-Irish workers. It analyses the importance of fluency in the host country's language and the approach taken by organisations in relation to language training. In-depth semi-structured interviews provide significant insights for the…

There is a need to expose the learners in the hospitality industry to real workplace requirement in terms of communication skills. In view of its importance, human resource managers, researchers and educators in the field of hospitality management or the hotel practitioners have to pay more serious attention to it. Thus, it is pertinent that both…