Students today are often assumed to be digitally literate and prepared for college, but that is not always the case. Introductory technology courses at the college level provide students with the technology and digital skills necessary for them to succeed in college. This study, conducted at a small New England "business school" that…

Describes a study of undergraduates completing electronic mail and word processing tasks that investigated the effects of experience on attitudes toward computers and judgment of confidence, or self-efficacy. Use of the Computer Technologies Survey is discussed, and treatment of experimental and control groups is described. Survey instrument and…