Storytelling plays a central role in human communication and in conflict. This activity can be used to teach students the importance of telling stories to better understand conflict or simply to practice storytelling. By engaging in mediations, students simulate the process of resolving conflict, practice storytelling, and improve their active…

Professional training plans play a pivotal role in higher education institutions, as they significantly impact employability, graduate performance, and meeting labour market demands. These aspects serve as crucial indicators in the selection processes for prospective candidates in higher education institutions and in accrediting the quality of…

This study uncovers students', professors', and employers' micro-credential programs perceived value. Using a phenomenological methodology, we unveiled the meaning of participants' shared experiences. We performed a narrative analysis of students' written assessments and built a robust information-gathering structure with professors' and…

Conflict occurs naturally in all marketing related activities. When such conflict is handled well through proper negotiation, it helps solve problems and build stronger, deeper relationships between the negotiating parties. Nevertheless, many students feel uneasy about negotiating, yet they know it is a crucial skill that needs to be developed.…

This article describes an action research (AR) project for designing and implementing a structured mentoring programme in a Spanish university. A student affairs unit, a team of researchers, faculty-mentors and student-protégés worked together on three cycles of AR. The result is a programmatic mentoring programme for the development of…

The Widget design task is an in-class, experiential exercise that affords students the opportunity to develop interpersonal skills in group negotiation. Students engage in new product design in committees of two dyads where one dyad represents Consumer Research and the other represents Strategic Management. Task information creates different…

The introduction of digital tools to a distance education environment often creates tensions due to students' past educational experiences and can require a shift in their concepts of the lecturers' and learners' responsibilities. The purpose of the study was to determine how well distance education students adapt to interactive online learning…

The "Life Skills and Leadership Manual" is designed to be used by Peace Corps Volunteers and their counterparts who work with youth worldwide to develop the knowledge, skills, and attitudes integral to three Youth in Development sector competencies: (1) Support healthy lifestyles and prepare youth for family life; (2) Prepare youth for…

The breakdown in parent/adolescent relationships, along with the increase in disruptive behaviors by adolescents, has become a major concern of parents and practitioners. The goal of this practicum is to review the literature on parent/adolescent conflicts and offer a conflict resolution program intended to enhance the coping skills of parents.…

The "Self-Determination Knowledge Scale" (SDKS) Form A and Form B are designed as a pretest and posttest for the "Steps to Self-Determination" curriculum. The program is meant to assist students, with and without disabilities, to learn more about themselves and develop skills to achieve their goals, get support from family and friends, and learn…

EQUIP is a new and effective program that motivates and equips them with social skills young people with antisocial behavior problems need to help themselves and one another. This book provides all the material needed for understanding and implementing the EQUIP program. The first chapter develops the rationale for EQUIP, introduces its basic…

This guide is intended for use in a course in on-the-job communication that was developed as a component of a workplace literacy program for persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify different personality types and…