Describes a simplified process that can be used by computer departments in businesses to measure fulfillment of user requirements, with emphasis on practical interpretation and usefulness of results. The methodology is based on a set of minimum criteria determined by the organizational environment. An example using a spreadsheet implementation is…

Discusses possible risks to workers using visual display terminals (VDTs), standards relating to VDTs, the provisions of the European Community Directive concerning minimum health and safety standards, how the standards are being interpreted in the United Kingdom, and implications for libraries. A workplace assessment questionnaire is appended.…

This outline and bibliography is designed to acquaint candidates and educators with the Certified Professional Secretary (CPS) Examination. The outline indicates the areas in which secretaries should possess knowledge, skill, understanding, and judgment. It is divided into the three parts that comprise the examination: finance and business law…