The multidimensional role of entry-level, live-in residence life and housing staff has grown even more complex in recent years. These staff members, often referred to as resident directors, are frequently asked to go beyond the role of RA supervisor, community builder, and policy enforcer. Now they also serve to support students with significant…

The literature suggests that the emergence of market metrics in the administration of major research universities has led to an increase in workload, here called workload creep, among faculty members in academia. Addressing the research question "What is the evidence and impact of workload creep on faculty members in faculties of education in…