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Direct linkArkenback, Charlotte; Lundin, Mona – Journal of Workplace Learning, 2023
Purpose: This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach: Online video research is used, with…
Descriptors: Retailing, Salesmanship, Job Skills, Workplace Learning
Ragazou, Vasiliki; Karasavvidis, Ilias – Interactive Technology and Smart Education, 2023
Purpose: Software training is a new trend in software applications. A key problem with software training is that video tutorials are developed without considering the target audience. Although video tutorials are popular, little attention is given to their design features. This study aims to investigate how two multimedia research principles,…
Descriptors: Visual Aids, Cues, Task Analysis, Video Technology
Download full textArcher, Jeff; Cantrell, Steve; Holtzman, Steven L.; Joe, Jilliam N.; Tocci, Cynthia M.; Wood, Jess – Bill & Melinda Gates Foundation, 2016
In this book the authors explain how to build, and over time improve, the elements of an observation system that equips all observers to identify and develop effective teaching. It is based on the collective knowledge of key partners in the Measures of Effective Teaching (MET) project--which carried out one of the largest-ever studies of classroom…
Descriptors: Feedback (Response), Teacher Effectiveness, Observation, Teacher Evaluation
Trief, Ellen; Rosenblum, L. Penny – Journal of Visual Impairment & Blindness, 2016
A three-year, grant-funded program to create an online video clip library for personnel programs preparing teachers of students with visual impairments in the United States and Canada was launched in September 2014. The first author was the developer of the Library of Video Excerpts (L.O.V.E.) and collected over 300 video clips that were 8 to 10…
Descriptors: Foreign Countries, Electronic Libraries, Online Courses, Multimedia Materials
Kurtyka, Faith – Across the Disciplines, 2015
This article examines the composing practices of two members of a social sorority who use visual images on the media of Tumblr and YouTube to teach potential new members about the kind of sorority experience they will have. From interviews with these composers and analyses of the artifacts they create, I distill three composing principles used to…
Descriptors: Trend Analysis, Student Experience, Visual Aids, Training Methods
Eike, Rachel J.; Rowell, Amy; Mihuta, Tiffani – Journal of Family and Consumer Sciences, 2016
The purpose of this study was to identify key virtual-recorded interview (VIR) skills that are essential to Apparel, Design, and Textile (ADT) student performance. The virtual, computer-recording interview platform, InterviewStream, was used as the data collection instrument in this qualitative, exploratory case study. Virtual interviews have been…
Descriptors: Computer Mediated Communication, Employment Interviews, Textiles Instruction, Design
