This document is one of ten kits distributed annually by the Systems and Procedures Exchange Center (SPEC), a clearinghouse operated by the Association of Research Libraries, Office of Management Studies (ARL/OMS) that provides a central source of timely information and materials on the management and operations of large academic and research…

This evaluative study reports on the first year of operation of the audiovisual resources center in the Brownless Medical Library of the University of Melbourne. During a representative week in each of three terms in 1978, every user of the center was requested to complete a comprehensive questionnaire. In addition, a staff questionnaire was…

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…

This study examined patron survey results and nonlibrary consumer activity in a small community to define convenient public library hours. No correlation between library and commercial enterprise activity was found, although some recommendations on library service were suggested by the data. The questionnaire is appended. (23 references) (MES)

This study reports findings from a survey of U.S. and Canadian medical libraries belonging to the Association of Academic Health Sciences Library Directors (AAHSLD). Conducted in the spring of 1990 and funded by AAHSLD, the survey had the two primary purposes of assessing the use of the AAHSLD "Annual Statistics" in providing data for decision…

This guide from the Public Libraries Association (PLA) describes a planning process to be used by individual library systems to establish their own standards appropriate to local conditions and needs; design strategies to reach those needs; and inaugurate a planning cycle that involves continuous monitoring of progress and regular adjustment of…

A national study of users and non-users of public access online catalog systems (OPACs) was undertaken at 29 libraries, representing 15 computer systems, to provide data and interpretations useful to system designers and library administrators. The findings indicate that users have overwhelmingly positive responses to OPACs. Non-users have…

This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…

This study examines the role of the user study as a management tool in academic libraries and proposes a task-oriented survey method to estimate the library clientele's need for documents. Research on work and task-oriented information studies is discussed and applied to the development of a survey instrument. A case study employing the…

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…

This report is the result of a self-study undertaken by the staff of the University of Miami's Otto G. Richter Library as part of the Academic Library Development Program (ALDP), a management self-study program developed by the Association of Research Libraries' Office of University Library Management Studies. The basic responsibility for the…

This report consists of a series of recommendations for the improvement of the services and facilities of the DePauw University libraries in three areas--personnel, both professional and support staff; administration and management; and buildings and equipment--with an appended set of supporting documents for the most important recommendations,…

This Systems and Procedures Exchange Center (SPEC) flyer/kit addresses some of the needs of Association of Research Libraries (ARL) members regarding library building use and the aesthetics and well-being of the materials and people in the building. The kit draws upon documents gathered as part of a 1986 Quick-SPEC survey that dealt with food and…

This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…

This study is based on a survey of a sample of 162 academic libraries holding between 90,000 and 500,000 volumes. The report begins by comparing various characteristics of the libraries to arrive at a profile of an average sample library in terms of volumes, enrollment, volumes per student, budget, expenditures per student, salaries as percent of…