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Direct linkBerry, Teresa U.; Milewski, Steven D.; Sexton, Manda C.; Sharp, Allison L.; Williamson, Jeanine M. – Public Services Quarterly, 2020
Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…
Descriptors: User Needs (Information), Citations (References), Bibliographies, Library Instruction
Williams, Sarah C.; Foster, Anita K. – Journal of Web Librarianship, 2011
Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…
Descriptors: Online Searching, Usability, Navigation (Information Systems), Web Sites
Download full textRodriguez, Ketty – 1994
As an introduction to the use of the DIALOG online retrieval service, this guide presents material that was developed during a fellowship at Carlos III University, School of Library Science and Documentation, Madrid (Spain) and that is based on a course on the same subject taught in English at Texas Women's University. Although the use of DIALOG…
Descriptors: Computer Software, Databases, Foreign Countries, Higher Education
