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Direct linkBerry, Teresa U.; Milewski, Steven D.; Sexton, Manda C.; Sharp, Allison L.; Williamson, Jeanine M. – Public Services Quarterly, 2020
Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…
Descriptors: User Needs (Information), Citations (References), Bibliographies, Library Instruction
Download full textJones, Barbara – 1991
A survey instrument was designed and administered to obtain a broad base of information concerning the presence of computers and computer literacy classes in public libraries in Ohio, Indiana, Illinois, and Minnesota. The results indicate that 50.8% of the 100 libraries that responded to the survey (80.6% of the original random sample) have public…
Descriptors: Computer Literacy, Computer Software Selection, Financial Support, Library Research
