In 1982-83, a study was conducted to investigate the technical skills and knowledge needed for employment in entry-level secretarial/clerical occupations in the business community of Allegheny County, Pennsylvania, and to determine the current and perceived future status of word processing approaches in local firms. A survey instrument was mailed…

This document contains employment-readiness tests for five office occupations: general office clerk, clerk typist, stenographer, accounting clerk, and word processing operator. Each test has two sections: an objective section to measure the student's attitudes and knowledge and a performance section to measure the appropriate skills. The objective…

This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives; a pool of objective questions matched with these performance objectives; a sample, 50-point objective test; and several performance test activities. The package also includes complete directions for the…

This document describes a project that provides full-time training in the microcomputing area of data entry/word processing as well as job-specific English as a second language (ESL) to adults whose first language is Chinese. The project includes a component that develops the trainees' language proficiency in business communications while…