Shared print programs are helping their member libraries right-size their collections. As they do, there are concerns about the adverse impact of bibliographic inaccuracies. This paper studies bibliographic record inaccuracies and the resulting frequency of mismatches between an item owned and the record representing ownership. Through analysis of…

Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…

This study reports faculty experiences regarding the discovery of scholarly content, highlighting similarities and differences across a range of academic disciplines. The authors interviewed twenty-five faculty members at a public, high-research university in the Midwest to explore the intersections of discovery, browsing, and format from diverse…

Despite the widespread adoption of streaming video by academic libraries, there has been little discussion about how video content is discovered and accessed through the library catalog as compared to vendor platforms. This article explores the current status of video resources in the library catalog to better understand how users find and access…

Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…

This article reports the development of a "course trailer" video series that communicates the professional and academic value of general education courses' core competencies and describes the results of a survey measuring the impact of those videos on student perception. Although general education programs represent a staple of U.S.…

Software continues to affect a major part of our daily lives, including the way we use our phones, home appliances, medical devices, and cars. The pervasiveness of software has led to a growing demand for software developers over the next decade. To ensure the high quality of software developed in industry, students being trained in software…

The intent of this case study was to gain insight into the information needs and research behaviors of upper-division performing arts students, and how to best address those needs. This article presents findings from focus group interviews of thirty music, dance, and theater majors at the University of Wyoming in Laramie. The data revealed several…

Technology Enhanced Learning (TEL) is a new pedagogical domain aiming to study the usage of information and communication technologies to support teaching and learning. The following study investigated how this domain is used to increase technical skills in Computer Science (CS). A Delphi method was applied, using three-rounds of online survey…

It's well known that technology is changing at an increasingly rapid pace and that many public libraries throughout the United States are attempting to adopt new technologies to better reach their patrons. In trade journals, blogs, and at library conferences, professionals in the field have continually discussed the best methods for using web…

A questionnaire was sent to 446 members of OCLC to ascertain their views on the development of a special minimal standard to be used only for the conversion of retrospective cataloging records to machine-readable form. It was found that 74.5 percent would oppose the creation of a new lower standard. (Author)

Discusses basic principles of human-computer interface design that will be helpful to librarians involved in designing effective OPAC (Online Public Access Catalog) screens. Highlights include physical features; general principles; menu screens; commands; inquiry screens; messages, including help screens; and organizational considerations,…

Four articles review the development of the MELVYL system, which began as the online catalog for the University of California campuses. Topics discussed include union catalogs; local library systems versus bibliographic utilities; retrospective conversion; MELVYL as a reference tool; and an online survey of remote use of MELVYL. (LRW)

This survey of 57 members of the Association of Research Libraries (ARL) examines technical and management issues in providing remote access to their online catalogs, as well as with instructions and services for remote users. It is noted that most ARL libraries have not yet conducted studies to project the extent of use of remote access, although…

Because technology has made new applications possible and because library and vendor expertise has developed, some libraries today are working with a second or third system vendor. This paper reports on a survey of such libraries in the United States, and it identifies commonality and variation in factors associated with automation system change.…