The current qualitative and quantitative study methods intend to investigate the quality of electronic examinations and the obstacles of changing the examinations' process from the participants' experiences and perspectives. The study generates feedback to enhance the adoption and improvement of the e. examination process. Due to the COVID-19…

This paper proposed a valid and reliable perceived quality assessment framework of administrative services in Higher Education Institutions (HEI) in the Brazilian context. The method was in two main stages: (i) map a set of quality attributes and dimensions for administrative services in HEI, (ii) build and test the perceived quality assessment…

The Indonesian 2013 curriculum requires the learning process to provide opportunities for the students to develop their higher order thinking skills. Many studies believe that the use of manipulatives are effective to foster it. However, we found that the manipulatives only available for the classroom use, while the students need to also exercise…

One of the challenges in scoring constructed-response (CR) items and tasks is ensuring that rater drift does not occur during or across scoring windows. Rater drift reflects changes in how raters interpret and use established scoring criteria to assign essay scores. Calibration is a process used to help control rater drift and, as such, serves as…

In May 2016, the office of Finance and Sponsored Projects at The Research Institute at Nationwide Children's Hospital conducted a 5-day design sprint session to re-evaluate and redesign a flawed final reporting process within the department. The department sprint was modeled after the design sprint sessions that occur routinely in software…

This paper reports on a qualitative study on markers' perceptions of onscreen marking (OSM) in association with key influential factors of marking reliability. The study has made adaptations to an existing framework proposed by Black, Suto, and Bramley in 2011 for exploring issues related to influential factors of marking reliability in OSM…

At a time when more students than ever are attending higher education, its provision is becoming more fluid, global and competitive. For example, developments in new technologies mean that higher education institutions (HEIs) can make their courses available all over the world. These developments bring into question the traditional delivery model…

Despite the fact that digital technologies are more and more used in the learning and education process, there is still lack of professional evaluation tools capable of assessing the quality of used digital teaching aids in a comprehensive and objective manner. Construction of the Comprehensive Evaluation of Electronic Learning Tools and…

Students' Evaluating Teaching Effectiveness is one of the most widely accepted methods of measuring the Quality of Higher Education worldwide. The University of Dammam is currently performing several evaluations by students as required for academic accreditation by the National Commission for Academic Accreditation and Assessment. Of these, two of…

The National Reporting System (NRS) is the accountability system for the federally funded, State-administered adult education program. It addresses the accountability requirements of the Adult Education and Family Literacy Act, Title II of the Workforce Investment Act (WIA-P.L.105-220). This document presents (1) the NRS measures that allow…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

The purpose of the state education agency (SEA) is to focus the entire education system on helping students become capable in college and career in an increasingly complex world. One of the most vexing problems facing SEAs today is how to meet increasing demands for performance while adjusting to significant resource reductions. Meeting that…

Purpose: The paper seeks to describe the Catalan corporate e-learning providers from the perspective of quality perception, quality assessment and quality control. Design/methodology/approach: A literature review reveals key aspects of the definition of quality in e-learning. The results of the review constitute the basis for exploratory research…

Developing a music program based on quality curriculum is the key to success. The purpose of my research was to explore whether teachers used curriculum for quality control in an Elementary music program. Using student questionnaires, teacher interviews, and teacher observations I found that the music curriculum in each school was different. There…

This report describes the first year implementation of a new professional development program, Palm Beach County Afterschool Educator Certificate (PBC-AEC). Set within a larger systemic quality improvement effort in Palm Beach County, this training seeks to provide a concentrated course of learning, practice, and reflection. The training seeks to…