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Racusin, Robert; Krell, Helen – Administration in Mental Health, 1980
Advantages and disadvantages to various methods of assuring quality and accountability in community mental health centers are discussed. Examples are external structure review, peer monitoring, and site visitation. (LAB)
Descriptors: Accountability, Community Health Services, Delivery Systems, Evaluation Methods

Sallis, James; Henggeler, Scott W. – Administration in Mental Health, 1980
Examines strengths and weaknesses of several needs assessment techniques currently in use and concludes that exclusive use of any single technique will likely provide a biased or inaccurate assessment of community mental health needs. There is a critical need to empirically investigate the reliability and validity of these needs assessment…
Descriptors: Community, Community Health Services, Evaluation Methods, Mental Health Programs

Frumkin, Michael – Administration in Mental Health, 1982
Proposes a framework for assessing how human service delivery systems function. Identifies factors that influence the ability of agencies to operate as a unified system. Provides an accurate picture of how services are delivered to target populations, and why various systems function as they do. (Author/JAC)
Descriptors: Community Health Services, Delivery Systems, Evaluation Methods, Human Services