The merit of narrative film methods to support participatory approaches and professional development has been increasingly demonstrated by research in several fields and education. However, the use of digital storytelling and other film methods in evaluation remains largely unchartered territory. This article provides a case study of a digital…

In a complex, multisite initiative, a well-developed theory of change can help an organization's leadership make strategic decisions about program elements, organizational direction and priorities, as well as provide structure and accountability for evaluation. This article describes the multistep process used by the evaluation team of a large…

The "performance movement" has been a subject of enthusiasm and frustration for evaluators. Performance measurement, data analytics, and program evaluation have been treated as different tasks, and those addressing them speak their own languages in their own circles. We suggest that situating performance measurement and data analytics…

Evaluation has become expected within the nonprofit sector, including HIV prevention service delivery through community-based organizations (CBOs). While staff and directors at CBOs may acknowledge the potential contribution of evaluation data to the improvement of agency services, the results of evaluation are often used to demonstrate fiscal…

Evaluating initiatives implemented across multiple settings can elucidate how various contextual factors may influence both implementation and outcomes. Understanding context is especially critical when the same program has varying levels of success across settings. We present a framework for evaluating contextual factors affecting an initiative…

Nonprofit organizations are under great pressure to use evaluations to show that their programs "work" and that they are "effective." However, empirical evidence indicates that nonprofits struggle to perform useful evaluations, especially when conducted under accountability pressures. An increasing body of evidence highlights…

In "The Case for Participatory Evaluation in an Era of Accountability" (this issue), Jill Chouinard highlights seven tensions between the participatory and technocratic approaches to evaluation. She suggests that there is a need to create opportunities for more participatory approaches to evaluation. In this essay, I suggest that the era of…

Evaluating the performance of nonprofit organizations has been of growing importance for the last several decades. Although there is much good that can come out of self-improvement, there is substantial heterogeneity within the sector that calls into question the usefulness of "across the board" evaluation tools. In this article, the authors…

Why do we continue to see evidence that nonprofit staff feel like outcome measurement is missing important aspects of their work? Based on an analysis of over 1,000 pages of material in 10 outcome measurement guides and a focused literature review of frontline work in three types of nonprofit organizations, this article shows that existing outcome…

In this article, we explore the evaluation capacity of today's nonprofit organizations. We report the findings of a cluster analysis that suggest that when it comes to evaluation, there are three types of nonprofit organizations. The first type of nonprofit organization is one that, by most accounts, is satisfied with their evaluation efforts.…

Program evaluation is recognized as an essential skill set for practitioners in service-related fields, such as education, nonprofit management, social work, and public health. Recently, the need for a public workforce trained in evaluation has increased and is driven primarily by our nation's emphasis on accountability during a time when…

Brinkerhoff's Success Case Method (SCM) was developed with the specific purpose of assessing the impact of organizational interventions (e.g., training and coaching) on business goals by analyzing extreme groups using case study techniques and storytelling. As an efficient and cost-effective method of evaluative inquiry, SCM is attractive in other…

Developed and field tested the Performance Accountability Quality Scale (PAQS) on 191 program performance measurement systems developed by nonprofit agencies in central Florida. Preliminary findings indicate that the PAQS provides a structure for obtaining expert opinions based on a theory-driven model about the quality of proposed measurement…