Most program evaluation efforts concentrate on assessments of "program implementation" and "program outcomes." However, another area of programs that has not received sufficient attention in the literature is evaluating the plan of the program. Since the quality of the plan and planning process can influence program…

From a utilization-focused evaluation perspective, the success of an evaluation is rooted in the extent to which the evaluation was used by stakeholders. This paper details the "Expectations to Change" (E2C) process, an interactive, workshop-based method designed to engage primary users with their evaluation findings as a means of…

This article contributes to research on evaluation by examining the capacity and contribution of developmental evaluation for innovating. This case study describes the "preformative development" of an educational program (from conceptualization to pilot implementation) and analyzes the processes of innovation within a developmental…

Tobacco use continues to be the leading preventable cause of mortality and morbidity in North America and Quitlines are one of the primary cessation resources available to assist tobacco users with quitting. Implementation of best practices is important to the success of quitlines, but unfortunately, it is a complex and elusive process often…

I define a treatment effect in terms of a comparison of outcomes and provide a typology of all possible comparisons that can be used to estimate treatment effects, including comparisons that are relatively unknown in both the literature and practice. I then assess the relative merit, worth, and value of all possible comparisons based on the…

This article describes the design and evaluation approaches to address the complexity posed by systems change initiatives. The role of evaluations in addressing the following issues is briefly reviewed: moving from strategic planning to implementation, impacts on system-level coordination, anticipated timeline of impact, and individual level…

Environment and sustainable development show how policies are becoming ever more complex and ambiguous. This trend calls for new evaluation approaches. They need to be more clearly focused on specific, explicit concerns. They must be driven by a strategic concept of use to overcome the vulnerability to manipulation of many integrative, essentially…

This action research study addresses the link between building evaluation capacity and enhancing evaluation use for learning. The author shares her experiences and reports on the evidence collected from a set of self-evaluation capacity-building interventions that she implemented. Using a mixed-method approach, the author first determined that the…