Discusses the results of focus groups and surveys that asked teenagers their opinions of libraries and library services. Highlights include access to technology; customer service for students; library space for teens; books and materials; rules, regulations, and hours; jobs and service opportunities; and marketing toward teens. (LRW)

Suggests components necessary for a library career center to help patrons look for jobs. Highlights include location; collection; physical arrangement; local resources; teaching about appropriate Internet tools; word processing stations; having reference materials as well as circulating materials; and seminars. (LRW)

Discussion of the digital divide, the gap between those with access to computers and the Internet and those without, focuses on the role that libraries can play in helping individuals and communities with new information technologies. Topics include differences in types of access; the need for training and technical support; and social context.…