This is a selective bibliography covering journal literature, trade publications, monographs, technical reports, and other documents which are readily available. The bibliography covers publications dated 1969 through 1971. Although material published in languages other than English was not actively sought, some references have been cited to call…

Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet…

Briefly summarizes the results of a recent American Library Association (ALA) study on "Financing Online Search Services in Publicly Supported Libraries." The background of the survey, the general patterns revealed by responses concerning the kinds of fees charged to users, and the availability of the complete study are included. (JL)

Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…

Explains why the Internet is not replacing libraries. Highlights include the lack of substantive material that is available; problems with finding what is there; the lack of quality control; physical difficulties with reading electronic texts; high costs of digitizing; and lack of access to older material. (LRW)

Argues that classification schemes like LC and Dewey Decimal are not adequate devices for organizing and retrieving library materials, and suggests the use of two separate schemes, one for shelf arrangement of materials and the other to provide subject searching capability on automated systems, as a solution to the problem. (JL)

Examines the potential benefits and problems for libraries using a fully automated short record circulation system, one that consists of a number designating the item, enough bibliographic information to identify it, information on its location, and information on the borrower. (FM)

The accomplishments of the last twenty years in documentation, automation, information retrieval, and the incipient information science have been impressive, but much more remains to be learned. (25 references) (Author)

This essay suggests that until online public access catalogs can be truly user-friendly by encouraging searchers to learn and control and relearn, making systems too easy is not in the users' or systems' best interests. Experiences at Library of Congress and examples of search strategies and menu systems are noted. (EJS)

Discusses the use of pathfinders, i.e., bibliographic tools designed to assist patrons in locating published information in specific fields by themselves. Use of pathfinders as teaching tools and special suggestions for their development by public libraries are noted. A pathfinder on personal financial management is included. (EJS)

The development of CD-ROM following early computers and powerful personal computers will affect information retrieval by its accessibility and large storage capacity. Users will demand specific information and data sets from libraries, which could provide large research capacities. Librarians will act as database managers, thus enhancing their…

In this third of five course installments, the role of Library of Congress in providing improved subject access and weaknesses or defects of Library of Congress Subject Headings (LCSH) are discussed. Reflections of six practioners and researcher/teachers on long term use of LCSH and the MARC bibliographic record are presented. (EJS)

Describes the features and operations of a user-searchable online catalog called PaperChase which was developed and implemented for the retrieval of medical literature by physicians at Beth Israel Hospital in Boston. Interaction with the system and use of the catalog during its first year of operation are discussed. (JL)

Preliminary description of design of electronic library and home information delivery system highlights potentials of personal computer interface program (applying for service, assuring that users are valid, checking for measures, searching, locating titles) and incorporation of concepts used in other information systems (security checks,…

Summarizes speeches from a debate about the future of reference librarians. Highlights include a decline in traditional reference statistics; the growth of commercial online reference services; attempts to move traditional services to the Web; and users' needs for librarians to help them find authoritative, unbiased, free information. (LRW)