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| American Libraries | 8 |
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| Anhang, Abe | 1 |
| Beatty, John | 1 |
| Beatty, Patricia | 1 |
| Coffman, Steve | 1 |
| Eckwright, Gail Z. | 1 |
| Gouker, David | 1 |
| Hoskisson, Tam | 1 |
| Newlen, Robert R. | 1 |
| Paris, Marion | 1 |
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| Westwood, Karen | 1 |
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| Journal Articles | 6 |
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| Reports - Descriptive | 3 |
| Guides - Non-Classroom | 2 |
| Information Analyses | 1 |
| Reference Materials -… | 1 |
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| Practitioners | 1 |
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| Minnesota (Minneapolis) | 1 |
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Beatty, Patricia; Beatty, John – American Libraries, 1973
The authors present their tribute to the beleagured but dauntless reference librarian. (Author/SJ)
Descriptors: Librarians, Library Services, Reference Services
Wright, Christopher – American Libraries, 1976
Reports on interviews with two librarians, Winston Tabb and Susan Finsen, of the Congressional Research Service, Library of Congress. (PF)
Descriptors: Interviews, Librarians, Library Services, National Libraries
Westwood, Karen – American Libraries, 1994
Describes the experiences of a librarian who assists with prison law library outreach for the Minneapolis State Law Library. Topics addressed include the importance of good reference interviews; legal reference versus legal advice; confidentiality; and the rewards of public service. (LRW)
Descriptors: Confidentiality, Law Libraries, Librarians, Library Services
Eckwright, Gail Z.; Pollastro, Mike; Hoskisson, Tam – American Libraries, 1998
Presents suggestions for smooth and satisfying transactions between reference librarians and patrons, as well as for better collegial relationships. Highlights include: being prepared to help patrons; staying visible; serving "who's next"; working together and allowing for personal styles; making referrals; and using diplomacy while correcting…
Descriptors: Employment Practices, Guidelines, Interaction, Librarians
Anhang, Abe; Coffman, Steve – American Libraries, 2002
Summarizes speeches from a debate about the future of reference librarians. Highlights include a decline in traditional reference statistics; the growth of commercial online reference services; attempts to move traditional services to the Web; and users' needs for librarians to help them find authoritative, unbiased, free information. (LRW)
Descriptors: Futures (of Society), Information Retrieval, Librarians, Library Services
Gouker, David – American Libraries, 1987
Describes a recent increase in religious reference activity in public libraries and its impact on reference services and collection development. The need for open attitudes on the part of the librarian and the importance of understanding the patron's perspective are emphasized. Material selection aids and resource materials are reviewed. (CLB)
Descriptors: Biblical Literature, Librarians, Library Collection Development, Literature Reviews
Newlen, Robert R. – American Libraries, 1998
Describes the CIA (Central Intelligence Agency) library. Highlights include security measures, a day in the life of two CIA librarians, sample reference questions, collection development, the Historical Intelligence Collection, the CIA Web site, and library modernization. (JAK)
Descriptors: Archives, Current Events, Federal Government, Government Libraries
Paris, Marion – American Libraries, 1994
Argues that librarians should respond to the growing demand for medical information by expanding their role. The development of medical information reference, issues of accountability, legal responsibility, and user characteristics are discussed. Seven steps toward accountability, including in-depth reference interviewing, referral, training, and…
Descriptors: Accountability, Change Strategies, Health Materials, Legal Responsibility
